Refund policy

Here’s a clear step-by-step Return & Refund Policy including pickup details:

Step 1: You can request a return within 14 days of receiving your order — no questions asked.
Step 2: Contact our support team with your order details to start the return process.
Step 3: Our team will confirm your request and schedule a free pickup from your location.
Step 4: Please ensure the item is unused, undamaged, and in original packaging before pickup.
Step 5: Our courier partner will arrive and collect the product at the scheduled time.
Step 6: Once received, the product goes through our inspection and verification process.
Step 7: Our team checks the item’s condition to confirm it meets return eligibility criteria.
Step 8: If approved, your refund will be processed quickly via your original payment method.
Step 9: If the product fails inspection, you will be informed with the reason for rejection.
Step 10: We ensure a smooth, free, and reliable return experience for every customer.